Quotes on Customers


Customers are the reason why businesses exist as the following quotes may ring a bell for you;

Customers are the most important persons in your organization ahead of staff, management, board and shareholders and they should therefore be accorded VIP treatment.” John Muhaise-Bikalemesa

It is important to realize that your organization makes profits   because of customers and your positive approach   towards customers is the reason why they exist. ” John Muhaise-Bikalemesa

The most important role of staff and management of an organization is to attract, serve and retain customers in order to achieve the mission of the organization.” John Muhaise-Bikalemesa

Take customers’ complaints as a blessing as they create opportunities for your organization to enhance the quality of its service offering.”John Muhaise-Bikalemesa

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” Jeff Bezos, CEO Amazon.com

Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.”

Stew Leonard, CEO Stew Leonard’s

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John Muhaise-Bikalemesa (JMB), a Certified Public Accountant , with over 35 years’ experience in business strategy, capacity building, business risk management , diagnostic studies, tax advisory, project management, due diligence and feasibility studies, business plan development, capital raising, business and share valuations, business development, assurance services , institutional development and diagnostic studies across various sectors. John has traveled widely across Africa and provided strategic and thought leadership direction to various organisations in Africa and beyond.