Customers are the reason why businesses exist as the following quotes may ring a bell for you;
Customers are the most important persons in your organization ahead of staff, management, board and shareholders and they should therefore be accorded VIP treatment.” John Muhaise-Bikalemesa
It is important to realize that your organization makes profits because of customers and your positive approach towards customers is the reason why they exist. ” John Muhaise-Bikalemesa
The most important role of staff and management of an organization is to attract, serve and retain customers in order to achieve the mission of the organization.” John Muhaise-Bikalemesa
Take customers’ complaints as a blessing as they create opportunities for your organization to enhance the quality of its service offering.”John Muhaise-Bikalemesa
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” Jeff Bezos, CEO Amazon.com
Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.”
Stew Leonard, CEO Stew Leonard’s
