The role of your staff is to attract customers to your business, to serve them well whenever they are in contact with the organisation and to keep them satisfied so that they do not think of living th ...

A customer is a King and a centre of life in your business and without him your business will close the doors. A customer is the one who puts money in the business to pay all the key stakeholders. Eve ...

The only reasons you report daily to your organisation is because of customers. Your daily duty is therefore to attract, serve and retain customers with the aim of meeting your organisation top and bo ...

What customers’ impression do you create in the minds of your customers?  Do customers feel welcome to the organisation? Have you set up systems to facilitating customers? Do the customers feel that t ...

We quite often take our customers for granted. We always assume after all they have been with us for years and what is the worry about .This is extremely dangerous as one day you will find some of you ...

The customer with effective demand never bargains with any supplier as he or she can divert the order to many suppliers offering quality goods and services on good terms. Therefore the customer is the ...

The customer is a king and  is the reason why everyone in an organisation exists. Everyone in the organisation is at the service of the customer. The customer has a right to take his money somewhere e ...